Michelle Sullivan Communications

Michelle Sullivan se joint à Rogers :: Michelle Sullivan joins Rogers Communications Inc.

English follows

Une nouvelle aventure s’amorce: j’ai accepté l’invitation de Keith McArthur et me joindrai à la belle équipe médias sociaux de Rogers Communications Inc. dès lundi. Un retour au sources pour moi; j’ai fait mes premiers pas en relations publiques au sein de l’équipe des communications d’entreprise de Microcell Télécom, ancien «maître» de Fido. J’y retrouverai des visages familiers et aurai le grand plaisir de rejoindre d’anciens collègues et amis. Cette fois-ci, je me concentrerai sur l’évolution des médias sociaux à travers l’ensemble des filiales de Rogers, y compris la télécommunication, Rogers Media et les équipes sportives. Rogers est un grand terrain de jeu et j’ai bien hâte d’y avoir accès. Seule Québécoise au sein de mon équipe, je conseillerai principalement les équipes marketing et RP en matière de médias sociaux pour les marchés francophones. Vous pourrez me lire sur FilRouge et me suivre via mon compte Rogers sur Twitter.

La vie est remplie d’opportunités. Il faut savoir les reconnaître et les saisir.

I’m embarking on a new adventure: I’ve accepted Keith McArthur‘s invitation to join the fabulous social media team at Rogers Communications Inc, starting on Monday. You could say I’m circling back to where it all began – Fido is where I  first got my start in corporate communications, back when Fido’s master was Microcell Teleom. Some of the truly sharp people who started off with me then are still there, and it’ll be a real treat to work with them again. This time around, I could be called upon to provide social media strategic counsel to any one of Rogers’ subsidiaries, including telecom, Rogers Media and its sports teams. Rogers is a huge playground and I’m eager to get my hands dirty. The only « Québécoise » on the team, I’ll work closely with PR and marketing groups on initiatives for the francophone market. You’ll be able to read me at  FilRouge, Rogers’ French language blog, as well as follow my Rogers account on Twitter.

Life is filled with opportunities. Recognizing and seizing them is half the battle.

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The Sex Profile: public awareness campaigns don’t need to be boring

Lobbying the public to change a long standing habit is never the easiest of mandates a PR or marketing team can get. Enter Sweden’s The Sex Profile campaign. Aimed at getting the country’s youth to improve safe sex habits, the campaign was interactive, cheeky, fun … and effective. 39% of young Stockholmers reported feeling more positive about condom use after being exposed to the mobile/QR code/web/print campaign.

Check it out:

Advertising Agency: Ester, Stockholm, Sweden
CEO/Account Executive: Roger Kempe
Creative Director: Lotta Mellgren
Art Director: Emil Jonsson
Copywriter: Magnus Ivansson
Graphic designer: Michelle Christiansen
Production Manager: Anna Wennerström
Production company: Queensbridge
Production company: Monterosa

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Nouveaux horizons :: New horizons

English follows

De nouveaux horizons s’ouvrent à moi: on m’a approché pour m’offrir … et j’ai accepté … un poste dans une entreprise d’envergure nationale, dont je divulguerai l’identité dans les prochains jours. Il s’agit d’une très belle opportunité qui me permettra de développer davantage ma passion pour les médias sociaux au sein d’une équipe dynamique et convaincue. Les marchés québécois et canadiens ont pris de la maturité depuis les deux dernières années, et voilà que de plus en plus d’entreprises ajoutent cette corde à leur arc; les médias sociaux s’intègrent maintenant régulièrement dans les stratégies des professionnels en communication, et j’en suis la première ravie. À mon tour maintenant d’en profiter!

Je retourne donc en entreprise, riche de mes expériences chez HKDP/Hill + Knowlton. Mon seul regret est d’avoir à quitter une si belle équipe et les clients que j’ai eu le grand plaisir d’accompagner. Mes nouveaux collègues du bureau de Montréal sont impressionnants, et j’aurais beaucoup aimé travailler davantage avec eux. Les collègues des bureaux de Montréal, de Québec et à travers le Canada (pour ne pas dire le monde) que je côtoie depuis deux ans me manqueront énormément. Le monde des communications étant très petit, je suis certaine que nous nous croiserons souvent à l’avenir.

Pour ce qui en est de mes clients: sachez que je vous laisse entre de très bonnes mains. Marc Snyder prendra ma relève chez HKDP. Si j’ai été la troisième pro des relations publiques à bloguer au Québec, Marc était le premier. Il assumera ce rôle avec brio, j’en suis convaincue.

Je demeure en poste à l’Université de Montréal: les étudiants du cours REP2300 relations avec les médias ne seront pas abandonnés! Je garde aussi les clients de Michelle Sullivan Communications. J’ai toutefois dû annuler ma présentation de fin de mois à la SQPRP, vu mon horaire excessivement chargé ce mois-ci. On se reprendra.

Pour ce qui en est de mon nouvel employeur … j’entre en poste le 23 janvier prochain. Je vous en reparlerai sous peu… À suivre!

New year, new horizons. I was approached, offered … and have decided to accept … a position in a major Canadian company, whose identity I’ll reveal in the coming days. I’m being given a wonderful opportunity to work with a dynamic team already convinced of the value of social media. The Quebec and Canadian markets have matured in the last couple of years, and we’re seeing more and more small, medium and large companies embrace social media, to my great satisfaction. It’s time to reap the rewards!

So I’m going back to the client side, taking my experiences at HKDP/Hill + Knowlton with me. My only regret is that I’m leaving behind wonderful colleagues and clients. My new colleagues in HKDP’s Montreal office are an impressive bunch, and I’m sorry that I won’t have the chance to work with them further. I’ll miss the wonderful H+K specialists I’ve had the pleasure of working with for the past two years worldwide, including in Montreal, Quebec City and across Canada. Knowing how small the communications world can be, however, I can only hope our paths will cross again.

As for my clients: know that I’m leaving you in excellent hands. Marc Snyder will be taking over as HKDP’s social media specialist. While I was the third PR blogger in Quebec, Marc was the first. I know that his years of experience and dynamic personality will serve the agency and its clients well.

I continue as professor at the University of Montreal. My student of the  REP2300 relations avec les médias media relations course will not be neglected! I’m also keeping my clients from my consulting days. I have, however, been forced to cancel the conference I was scheduled to give at the end of the month at the SQPRP, given my insane schedule this month. We’ll come back to it at a later date.

As for the identity of my new employer … patience, patience! I start January 23rd, so all will be revealed shortly …

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Social media and social movements: The whole world is watching

We’re recording the world around us. The cameras in our iPhones (et al.) make it easy.

Case in point, the protests which continue in Egypt following the events of this past year’s Arab Spring. Video of the « Girl in the Blue Bra » has ignited reactions from around the world, including comments by US Secretary of State Hilary Clinton, as quoted by The Daily Telegraph:

Recent events in Egypt have been particularly shocking. Women are being beaten and humiliated in the same streets where they risked their lives for the revolution only a few short months ago (…) This systematic degradation of Egyptian women dishonours the revolution, disgraces the state and its uniform and is not worthy of a great people.

Shot by an amateur videographer from a rooftop, this footage is only one of the thousands of videos which have emerged from what has been dubbed the Arab Spring. In a country like Egypt, where mobile phone penetration is at 91%, a camera phone is a powerful communications tool which becomes a weapon in the protester’s arsenal.

While, according to YouTube’s own year-end top 10 list, most Canadians were watching videos of cats, babies and Rebecca Black in 2011, hundreds of protesters were documenting events in their cities and sharing them online. While most are viewed only by a small number, lost in the sea of YouTube videos, some, like that of the Girl in the Blue Bra, touch a particular cord and spread, much as the video of the death of Neda Agha-Soltan had during the Iranian protests of 2009.The moving image remains a powerful thing. It’s even more powerful when coupled with a platform like Facebook and its network of « friends ». Simply by clicking on a share button, we can express our outrage on our Facebook profile. And our 130 Facebook friends can hear about it.

Arab spring. The Occupy Movement. Each now with their iconic videos.

The whole world is watching.

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Occupying Wall Street = Occupying social media

It is well enough that people of the nation do not understand our banking and monetary system, for if they did, I believe there would be a revolution before tomorrow morning.
- Henry Ford

It has taken close to a century for what could possibly be the revolution Henry Ford imagined to begin to take root, but if protesters behind the Occupy Wall Street movement that has now sprung up in cities around the world including Montreal, Toronto and Vancouver have anything to say about it, we may be alive to bear witness to it.

Politics and economics aside, this movement, like those of the Arab Spring, bear witness to another kind of revolution: a communications revolution. For the first time since Gutenberg invented the printing press, traditional media has not played any role in helping to instigate a Western country’s protest movement*. (At least I can’t think of another example). On the contrary, the Occupy Wall Street protest was ignored by mainstream media for the first weeks of its existence, including, surprisingly, left-leaning media outlets. It was on its own.

How does a movement mobilize tens of thousands of protesters in the absence of media coverage?

Easy … since the emergence of Twitter and Facebook. It relies on social media.

Social media does not create revolutions. People do. It does, however, enable those people to create ties with the like-minded. It facilitates the exchange of ideas. It means that individuals no longer need traditional media to tell them where to congregate, and at what time. They don’t need it to stir up emotion, share stories and transmit ideas. They don’t need it to show solidarity or to feel empowered.

When Blacks rose up against oppression in the Deep South, local churches played a significant role in organising opposition to the establishment. It’s no accident that Martin Luther King was a reverend. Still, media covered lynchings and church burnings. It was there for the March on Washington. It brought civil rights workers down from the North to encourage voter registration. If media hadn’t been there to expose injustice, young men and women like Andrew Goodman and Michael Schwerner wouldn’t have boarded buses to head to segregationist states likes Mississippi to fight for social justice.

Fast forward fifty years: we don’t even need a charismatic leader anymore. No individual has stepped forward as THE face of Occupy Wall Street. This movement has no Martin Luther King, Malcom X, Fidel Castro, George Washington or Robespierre. The 99% are all equal in the eyes of social media. Quite fitting, really.

Some of the most popular social media platforms being leveraged by the Occupy Wall Street protestors:

Twitter

Facebook

Flickr (and other photo sharing platforms, including email)

Vibe – this mobile app allows you to chat anonymously with people in your vicinity.

Tumblr

Avaaz – whose mission is to help people organize – their online petition in support of Occupy Wall Street is currently at 743 448 signatures.

Is traditional media obsolete? Of course not. Now that it’s covering Occupy Wall Street, traditional media will bring the protesters’ messages to an even larger audience. But social media has become an essential part of the communications mix. There’s no ignoring it.

This begs the question: given what we’re seeing with Occupy Wall Street, can the political machine continue to operate without social media? There are still municipal, provincial and federal politicians – including aspiring party leaders -   snubbing social media.

How long before they realize that times have changed and that if they don’t include social media in their communications arsenal, they’re missing out? Head-in-sand is no longer an option.

Word cloud created by The Huffington Post based on #occupywallstreet pages on Facebook

*ed. note: In the direct sense – media exposure of the Arab spring and other revolutions around the world which inspired Occupy Wall Street organizers notwithstanding.

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